EXISTING CUSTOMERS

Customer Support Centre

Log a fault, request maintenance, or raise a billing query. Our team reviews every ticket and will contact you within your SLA window.

Emergency Fault Line

For critical system failures requiring immediate attention:

0861 98 98 90 WhatsApp: +27 83 777 7775

Email Support

support@amplepower.co.za

SLA response times apply to contracted O&M customers. All tickets acknowledged within 4 business hours.

TICKET PROCESS

1. Submit ticket below

2. Team reviews and categorises

3. We contact you to confirm

4. Resolution within SLA

Existing customer? Include the email address linked to your installation — we will automatically match your record and avoid creating a duplicate account.

Full Name *

Email Address *

Phone Number

Issue Type *

Installation Address *

Subject *

Description

Not an existing customer? Contact us for a new enquiry →